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Contact SouthWestCoast

You're contacting the SouthWestCoast platform team — the people who run the website, the app, and the marketplace.

Looking to book a guide or transfer? You're in the wrong place. Local South West Coast Path guides reply within 24 hours on our trip-enquiry lead board on the homepage — that's the fastest route to a real human on the trail.

Pick the right inbox

For now every category routes to hello@walksouthwestcoast.co.uk. Pick the closest match — it helps us triage faster.

General enquiry Anything that doesn't fit the other categories — feedback, suggestions, questions about the platform. Bug / site problem Something broken on the site or the mobile app? Tell us what you were doing, what URL, and what browser/device. Press & media Journalists, photo/video requests, interview enquiries. We send replies same-week. Partnership / B2B Bulk listing of tours, co-marketing, integrations, agency-level subscriptions, affiliate programmes. Billing & subscription For providers with subscription, refund, invoice, or VAT questions. Include your account email so we can find your record. Legal / GDPR / data Data access, deletion, portability, takedown, regulator, trademark and other legal enquiries.

Response time

Most enquiries replied within 2 working days.

Press and partnership: same-week.

Not for emergencies. If you're on the trail and need help right now, dial 999 (UK emergency services) and tell them your last known location.

Operating company

SouthWestCoast is a trading name of Pixelo Mobile Ltd, a company registered in England & Wales.

UK Co. No. 10585806

Registered office: 565 Green Lanes, Haringey, London, England N8 0RL

Other things you might be looking for

💬 Message local guides (lead form) 👥 Ask the community ❓ How SouthWestCoast works 🗑 Delete my account 🔐 Privacy policy 📜 Terms & conditions ♿ Accessibility statement
One platform · both sides of the trail

The South West Coast Path Marketplace — now on iPhone & Android

Free for hikers to walk with. The smartest way for local providers to get found. One independent platform — never an agency, never a commission on your trip.

For hikers · 100% free

Walk the whole trail with confidence

Download the free South West Coast Path app and carry the entire 630-mile (1,014 km) route in your pocket — even with no signal.

  • GPS navigation across all 52 stages
  • Offline maps — works with zero signal
  • Water sources, weather & conditions
  • Buddy finder — meet hikers on your dates
  • Daily safety check-in
  • Heritage audio guides at historic sites
App Store Google Play
Free forever. No account needed to start walking.
For local providers · subscribe

Get found by every hiker on the South West Coast Path

Guides, B&Bs, transfer drivers and tour operators — put your business in front of hikers who are actively planning, on the web and inside the app.

  • Accredited-guide badge that builds instant trust
  • Keep 100% — we never take commission on your bookings
  • Listed across web, iPhone & Android
  • Dashboard for listings, inquiries & availability
  • Featured placement options
List your business See plans